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Air Charter Service last month flew almost 16 tons of humanitarian cargo into the Venezuelan capital of Caracas after the heavy rains and landslides in the country.

The Spanish Government donated the aid – which included food, blankets and mattresses – to assist the affected Venezuelans. The flight originated from Central America, the cargo having come from the Panama-based Spain Humanitarian Logistic Center.

Richard Thompson, Cargo Manager at ACS, said: “Our office in America helped to source the right aircraft for us, and there was a Boeing 727 located in Panama itself. We overcame weather and technical problems to get the aircraft into Caracas and get the essential freight to the people that needed it as quickly as was possible. After the flight landed the aid was quickly distributed to some of the 130,000 victims of the massive floods. The Venezuelans were so grateful that President Hugo Chávez even went on social networking site Twitter to thank the Spanish Government, saying “Gracias por tu esfuerzo”, or ‘Thank you for your effort’!”

Air Charter Service is heavily involved in relief efforts whenever a disaster occurs anywhere in the world and with their global network of offices, ACS staff are available 24 hours a day, and there is always a charter expert near the affected areas allowing them to react faster than most others.

Autumn season in Russia is normally associated with increase of sharp respiratory diseases and specially influenzas. In 2009 it coincided with the outbreak of new type of disease - H1/N1 -  so called Swine flu. It was already in October when all Russian pharmacies were getting out of the medical protection masks. Air Charter Service company quickly reacted to  shortage of strategically important good around the country. In November ACS cargo manager executed 3 flights on a route Tianjin, China – Moscow delivering 23 tons of disposable medical masks on each flight. Series of flights keeps going in December and ACS cargo team is proud to realize that prompt delivery of medical protection helps to stop the distribution of dangerous disease.    
 
Regardless difficulties that appeared at organization of the flights, professional approach of ACS cargo manager helped to execute the delivery of vitally important cargo successfully.

Contact Moscow Cargo account managers at cargo@aircharter.ru

ACS Moscow’s cargo department recently transported radioactive equipment for an atomic power-station. An Ilyuhsin 76 was chartered to take the highly dangerous cargo to its destination.

Due to the dangerous nature of the cargo there are certain procedures that had to be followed, the aircraft that the cargo was travelling on had to be a jet and there had to be 3 attendants with a Geiger counter on board. There was a tight time frame for this flight with large penalties to be paid if it ran late. A second aircraft was found at late notice when the planned aircraft was unable to fly.

Permits were rushed through to ensure everything was in place so that the flight ran smoothly and on time through the cooperation of the ferry man, ACS account manager and customer.

Contact Moscow Cargo account managers at cargo@aircharter.ru

Air Charter Service Plc (ACS), the worldwide passenger and cargo air charter broker, today announces the opening of its latest office in Hong Kong SAR, China.

ACS has positioned itself to benefit from the growing Asia-Pacific and Australasian market which has seen exceptional growth in private jet usage with official figures showing that since 2003 Hong Kong International Airport has seen steady year on year growth of between 35 and 40% in executive jet movements through it’s Business Aviation Centre, a trend which is set to continue throughout Asia.

Heading up the Asia-Pacific team is Mike Walsh with 12 years aviation experience, who has relocated from the firm’s London office and is to be supported by charter brokers, trained by ACS in London to handle both passenger and cargo enquiries. Yan Fang, Thomas Chan and Stephen Fernandez join the Hong Kong team bringing the languages needed to provide the highest levels of service, namely Cantonese, Mandarin, English and Korean. Soon to join the team is office manager Money Cheng who is also tri-lingual and has worked in aviation for five years with Chinese carriers.

Mike Walsh, Director, ACS Hong Kong said: "Serving the Asia-Pacific region from Hong Kong see’s the realisation of a long term dream for ACS and the opening of the office here has been driven by our analysis of customer demand. This is a huge opportunity for ACS and we have now secured a permanent office in the Central district of Hong Kong. Business in Hong Kong, China and the region in general is undertaken face-to-face so it was vital that we established a key team here in China.”

Tony Bauckham, Managing Director, ACS said: "This is a significant move for ACS, our established global offices network in London, New York, Dubai and Moscow have seen an overall increase in flights consisting of both passenger and cargo of 285% over the last four years and we know that by expanding our presence into Asia these growth figures will be sustained.”

Contact Moscow Cargo account managers at cargo@aircharter.ru